Overview
What is Optimizely Customized Commerce?
Optimizely Customized Commerce is a headless PaaS commerce solution built to scale commerce results for enterprise brands.
Overall, Truly Recommend It, but It Requires a Good Partner
Good for the Price and Easy to Use!
Show Me - Don't Tell Me. Ask for a Working Demo!
A Very Flexible, Yet Easy Commerce Tool!
Flexibility Meets Efficiency
An insiders look at Episerver Commerce
Difficult tool to use for managing products
Epi Commerce rides the coattails of Epi CMS
A great platform
Episerver, a legacy enterprise CMS/Commerce solution that needs to improve their technology and recommend more reliable and professional vendors
Episerver with Ease
Episerver Review
Identified as Leader by Gartner - Agreed and deserved!
A great platform, but work to do on the commerce and catalog engine
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- CMS (25)8.989%
- Website integration (24)8.787%
- Product catalog & listings (25)8.585%
- Product management (25)4.848%
Pricing
What is Optimizely Customized Commerce?
Optimizely Customized Commerce is a headless PaaS commerce solution built to scale commerce results for enterprise brands.
Entry-level set up fee?
- Setup fee required
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Would you like us to let the vendor know that you want pricing?
1 person also want pricing
Alternatives Pricing
What is Salesforce Commerce Cloud?
Salesforce Commerce Cloud (formerly Demandware) is a cloud-based eCommerce solution that touts flexibility and scalability for enterprises. It features merchandising tools, such as sorting, filtering, and image zooming.
What is Wix?
Wix is a free, hosted website builder, designed to be user-friendly and customizable without requiring coding from the user. It is well-known for its eCommerce solution, which allows users to build an online store.
Features
Online Storefront
Features for creating an online storefront with a browse-able product catalog.
- 8.5Product catalog & listings(25) Ratings
Products are easy to browse; listings include descriptions, photos, 360-degree views, and/or videos.
- 4.8Product management(25) Ratings
Product catalog can be easily updated.
- 8.7Bulk product upload(21) Ratings
Admins can upload products in bulk using spreadsheets.
- 5.2Branding(23) Ratings
Storefront is part of a unified customer experience of the brand across channels (social media, physical store, website, etc.)
- 7Mobile storefront(20) Ratings
Customers can easily shop on mobile devices; storefront is responsive or mobile optimized.
- 7Product variations(21) Ratings
Products with variations or configurable options are easy to list and easy to browse.
- 8.7Website integration(24) Ratings
Integrates with an existing company website or blog.
- 8.6Visual customization(23) Ratings
Users can customize the look & feel of the storefront; storefront is visually attractive.
- 8.9CMS(25) Ratings
Beyond product catalog, includes basic content creation and management features such as blogging capabilities.
Online Shopping Cart
Features that facilitate the collection of items so that customers can purchase them as a group.
- 8.7Abandoned cart recovery(15) Ratings
Saves contents of abandoned carts and allows customers to purchase on a future visit; may send a reminder email to the customer and/or a report to the merchant to help convert abandoned carts into sales.
- 8.7Checkout user experience(19) Ratings
Easy for customers to view shopping cart and checkout; maintains a consistent, trusted look & feel.
Online Payment System
Features related to processing online payment for eCommerce purchases.
- 8.8eCommerce security(17) Ratings
Security measures are in place to prevent a breach of sensitive payment information.
eCommerce Marketing
Features related to marketing for eCommerce websites
- 8.4Promotions & discounts(21) Ratings
Includes tools for offering and redeeming coupons, promotional codes, and time-based discounts.
- 8.5Personalized recommendations(21) Ratings
Display or recommend certain products depending on the customer’s identity or shopping/browsing history.
- 4.4SEO(21) Ratings
The platform & templates help users create the right website infrastructure (pagination, page headers, titles, meta tags, url structure, etc.) to increase the site’s visibility in search engine results.
eCommerce Business Management
Features related to business management and administration of eCommerce operations
- 8.6Multi-site management(20) Ratings
Administrators can manage multiple storefronts or websites under one umbrella.
- 8.8Order processing(19) Ratings
Includes tools or integrations for order processing.
- 8.8Inventory management(15) Ratings
Includes tools or integrations for managing inventory.
- 8.8Shipping(16) Ratings
Includes tools or integrations for order fulfillment of physical products.
- 5.7Custom functionality(23) Ratings
Users are able to customize the functionality of their eCommerce operation with custom code or add-ons.
Product Details
- About
- Competitors
- Tech Details
- Downloadables
- FAQs
What is Optimizely Customized Commerce?
Optimizely Customized Commerce Features
Online Storefront Features
- Supported: Product catalog & listings
- Supported: Product management
- Supported: Bulk product upload
- Supported: Branding
- Supported: Search & filter
- Supported: Mobile storefront
- Supported: Product variations
- Supported: Subscriptions & downloads
- Supported: Website integration
- Supported: Visual customization
- Supported: CMS
- Supported: Customer service tools
Online Shopping Cart Features
- Supported: Abandoned cart recovery
- Supported: Tax calculator
- Supported: Shipping calculator
- Supported: Integration with Amazon
- Supported: Integration with eBay
- Supported: Checkout user experience
Online Payment System Features
- Supported: PayPal integration
- Supported: Returns & refunds
- Supported: Single-click checkout
- Supported: eCommerce security
- Supported: Credit card transaction fee
- Supported: B2B features
eCommerce Marketing Features
- Supported: Promotions & discounts
- Supported: Personalized recommendations
- Supported: SEO
- Supported: Product reviews
- Supported: Social commerce integration
- Supported: Customer registration
eCommerce Business Management Features
- Supported: Multi-site management
- Supported: Order processing
- Supported: Inventory management
- Supported: Accounting
- Supported: Shipping
- Supported: Custom functionality
Optimizely Customized Commerce Screenshots
Optimizely Customized Commerce Competitors
Optimizely Customized Commerce Technical Details
Deployment Types | On-premise |
---|---|
Operating Systems | Windows, Linux |
Mobile Application | Apple iOS, Android |
Optimizely Customized Commerce Downloadables
Frequently Asked Questions
Comparisons
Compare with
Reviews and Ratings
(53)Attribute Ratings
Reviews
(1-13 of 13)- Job Management
- Contact Management
- User Impersonation
- Product List Management
- Brand vs Manufacturer vs Supplier Management
Overall, Truly Recommend It, but It Requires a Good Partner
- CMS
- Shopping cart
- Customization
- Personalization
- More out-of-the-box features
A Very Flexible, Yet Easy Commerce Tool!
- Bulk updates
- Related items
- Variants
- Warehouse management
- Product search in a catalog
- Products without variants
Flexibility Meets Efficiency
- Building blocks: develop in reusable pieces, rather than developing every page individually
- Dynamic capabilities: data-driven and dynamic generation of content, rather than static
- Headless platform: integrating with other systems and channels is easy.
- Promos out-of-box capabilities are limited.
- Catalog audit history could be expanded.
- Talent pool for development could be expanded.
An insiders look at Episerver Commerce
- It integrates extremely well. It is very uncommon in today's digital ecosystem that e-commerce platforms stand alone. Most of them are ERPs, PIMs, CRMs, MAPs, etc., that power them. Episerver is built to allow for this level of integration and it makes the experience for the customer seamless.
- It's pluggable. Unique to Episerver is the ability to tack on their other SaaS products with ease. If you want to add AI, you simply plug it in and it simply works.
- It's fast. WIth eCommerce, speed is of the utmost importance. If the site is slow, users will abandon.
- APIs - Their APIs are improving and if you are utilizing Epierver FIND, it's like a dream to work with. If you are aren't, there is definitely some room for improvement under the hood.
- Commerce Manager - this is a legacy part of the product that is constantly being phased out (which is great). When it is gone, there will be a lot of happy folks :).
- Developer documentation. As with any platform, this is an area that is continually being improved.
Episerver with Ease
- Easily add new products
- Easily update products
- Easily find products
- Not always intuitive
- Slow initial setup
A great platform, but work to do on the commerce and catalog engine
- Personsaliation
- Content Management
- Account Management
- The commerce engine is not robust enough and we find this is not very user-friendly at all
- The promotion engine could use a more user-friendly approach and is very complicated to use
Better than the rest of the pack, but still a challenge to work with
- Very hard to call out any example of what Episerver Commerce delivers particularly well compared to other platforms
- Visitor groups is useful for targeting content
- Integration with inRiver PIM in DXC environment
Read What Episerver Did For My SMB
- Quick and easy access to make real-time content updates
- Comprehensive tracking and reporting of administrative and transactional events
- Seamless integration with other popular platforms for card processing, shipping and distribution, ratings and reviews and more
- Episerver Digital Commerce is brimming with valuable, useful tools. Organizing them all in an intuitive user interface is a challenge for any solution platform, and Episerver is no exception. Once you know your way around the system, it's easy to find what you need, but the initial journey can be a bit overwhelming. Be sure to partner with a qualified provider willing to handhold you through the integration and launch.
B2B User with Great Results
- Manages our product data
- Personalizes content based on persona type
- Manages international sites including by region and language.
- Additional flexibility in setting up content blocks and web templates
- Increased options on managing persona's and personalization rules
- Increased number of potential systems to integrate with.
EpiServer - One of the best .NET CMS Platforms
- Allows developers to create a highly customized platform without getting in the way.
- Pays a lot of attention to customer feedback, and rolls that into a product road map in relatively short timeframes.
- Provides a good UI to author content, which is always difficult to keep up if you have an in-house system.
- Tight coupling to database schema makes it difficult to deploy code with no downtime. This is on the product road map to fix, however.
- The e-commerce portion of the product still has some older implementation frameworks, so functionality between CMS and commerce is not always consistent.
I can't think of any scenarios where it could not be successfully deployed.
Using Episerver Digital Commerce for B2B
- Web content management -- the interface is drag and drop and makes it very easy for business users to create product pages.
- In site search with Episerver Find -- it is easy to promote attributes and make quick tweaks to fine-tune results.
- Integrate with other systems -- we have integrated with our ERP, our product information management system, our digital asset management system and our marketing automation system to take advantage of investments we have already made in content and customer data.
- Cloud hosting -- generally the hosting service is good, but we do experieicne significant slowdowns when a new instance spins up.
- Customizable promotions -- the promotions function offers many out-of-the-box options, but, for us, required a lot of customization to create the types of promotions we regularly use; this may be because our focus is B2B.
- General out-of-the-box B2B features -- we are able to use Episerver quite well for our B2B needs, but our implementation partner had to do a fair bit of custom development to get us there.
How Episerver Digital Commerce Stands Out For Ecommerce
- Tracks orders which helps with ecommerce order management.
- Assist with promotion code set up and sales for a better user experience on the site.
- Helps to create A/B testing scenarios.
- Can be too cumbersome from a navigation standpoint.
- Difficult to set up new users and manage user security/authority.
- It's expensive.